Booking & Reservation Policy

All reservations must be made through our official website, phone, or authorized travel agents. A minimum of 50% advance payment is required to confirm the booking. Full payment must be completed before check-in. Any special requests (extra beds, early check-in, etc.) are subject to availability.

Cancellation & Refund Policy

Full payment is required before availing the service. 50% payment is to be done for pre-bookings. Once booked, payment is non-refundable.

Check-in & Check-out Policy

Check-in time: 12:00 PM | Check-out time: 10:00 AM Early check-in and late check-out are subject to availability and may incur additional charges. A valid government ID must be presented at the time of check-in.

Resort Rules & Regulations

Smoking is strictly prohibited in non-smoking areas. Outside food and beverages are not allowed. Pets are not permitted inside the resort premises. Guests are responsible for their belongings; the resort is not liable for any loss or damage.

Activities & Safety Guidelines

Outdoor adventure activities (trekking, river rafting, etc.) are conducted at guest's own risk. Guests must follow the safety instructions provided by activity guides. The resort reserves the right to deny participation in any activity due to safety concerns.

Code of Conduct

Loud music and parties are not allowed after 10:00 PM to maintain a peaceful environment. Any damage to resort property will be charged to the guest. The resort reserves the right to deny service or ask guests to leave if they violate policies.

COVID-19 & Health Guidelines

Guests must adhere to COVID-19 guidelines issued by health authorities. Temperature checks and sanitization may be conducted upon arrival. If any guest shows symptoms of illness, the resort may request a medical check-up. For any queries, contact our customer support at 7676089138.

Thank you for choosing Uttar Kannada Dandeli Heaven Resort! We look forward to hosting you.